In this Assignment, you will identify instances of effective and ineffective communication in terms of effective listening.
Review Wood, Chapter 6, and the Prepare section.
Wood presents three Guidelines for Effectively Listening that summarize the concepts in Chapter 6:
Perform: Assignment (100 points) CM206-3: Analyze what constitutes effective interpersonal communication in diverse contexts.
In this Perform activity, you will respond to 5 open-ended questions about a video scenario.
View the video, Alan O’Connor, Manager @
cengage.com/custom/static_content/OLC/111151786X/wood_ch08.html. Use the concepts in Unit 6 as you respond to the questions on effective listening strategies.
Preparing your Project
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