Instructions – PLEASE READ THEM CAREFULLY
•Instructions to search the article (Case study):
Via your student services page, log in to the Saudi Digital Library. After your login with your student ID, search for the following article:
CASE STUDY. Solutions in practice by Chasatie Whitley, Casey Fleckenstein, Lorraine Smith, Hershel Kessler and Casey Bedgood
The article discusses the application of DMAIC in Monroe County Hospital – Forsyth, Georgia, to improve specified service aspects, and provide high quality health services to the citizens of Monroe.
Read the article ( case study ) , and answer the following questions:
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