You have recently been promoted to Health Services Manager at Three Mountains Regional Hospital, a small hospital located in a mid-size city in the Midwest. Three Mountains is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed.
You have been asked by the CEO to create an intake packet for new patients that will help establish patient trust. Once you’ve created this packet, the CEO wants you to send an email to all hospital employees letting them know about the intake packet. You will also create a PowerPoint reviewing intake packet details for the hospital to post on its website to inform patients.
This is a great opportunity to tie everything together that you have learned! Let’s break this up into 3 parts. Deep breath – it’s easier than it seems!
Part 1: Intake Packet
Part 2: PowerPoint
Create a 10-slide PowerPoint presentation that explains the various elements of the new patient intake packet. (Create a PowerPoint presentation.) Make sure to use the notes section below each slide to expand on the key points.
Part 3: Email
1. In-depth letter that fully addresses the importance of ethics, why each part of the packet is included, how the packet is to be used, a HIPAA confidentiality statement, and a patient signature line. Provides proper formatting and supporting details throughout.
2. Email contains proper email formatting (including subject line description) and contains language appropriate to the receiver. The message is in-depth and conveys the purpose of the packet.
3.Formal style is reflected in the majority of the presentation. All elements of the intake packet are included. Slides and notes section touch on key points but do not elaborate fully.
4. Reference list set up exhibits excellent attention to formatting with fonts, margins, spacing, and alphabetical entry correctly applied per APA formatting standards.
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