Capella University Job Analysis for Regional Sales Representatives Memorandum

The hiring process starts with a job analysis. Individuals tasked  with writing job descriptions must include qualifications and  requirements that are specific and measurable. They must also identify  the unique characteristics and relationships associated with a position.

Job analysis can be seen as the foundation on which the entire  staffing process is built. An effective job analysis informs which  knowledge, skills, and abilities (KSAs) are needed to effectively  perform the job.

Note: Complete the assessments in this course in the order in which they are presented, beginning with Assessment 1.


To prepare for this assessment, complete the following:


Alfred! will be produced in a new manufacturing facility.  Groundbreaking on the new facility will begin this summer with full  operations to be accomplished in three phases over the next two years.  Distribution of the Alfred! device and components will be through  existing distributors and retail outlets. While most of the new hires  associated with this product line will be at the new manufacturing  facility, four regional sales representatives will be hired to support  the new product line.


You have been asked to develop a job analysis, job specifications,  and a job description for the four regional sales representative  positions. To develop the initial information for this assessment, use  the following U.S. Department of Labor-sponsored website of occupational  information containing a database of both standardized and  occupation-specific descriptors.

  • U.S. Department of Labor, Employment & Training Administration. (n.d.). O*NET online.
    Hint:  Begin your search by clicking Find Occupations. Then, under the Career Cluster heading, go to  Marketing, Sales, and Service. From there, you can search for a sales representative in any of the technical fields.

Write a memo to your supervisor outlining your findings, and explain  why a job analysis is required for any recruiting and selection  process. In addition, address the following:

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